Privacy Policy

EnduranceK9 (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect from our customers, how we use it, and how we keep it secure.

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1. Information We Collect

When you use our dog walking services, we may collect the following information:

• Customer details: Name, address, email address, and phone number.

• Dog details: Name, gender, age, and walking preference (alone or with other dogs).

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2. How We Use Your Information

We use the information we collect to:

• Book and manage appointments.

• Record collection addresses for dog walking services.

• Keep accurate records of your dog’s details to provide the best possible care and service.

• Contact you with updates about your booking or our services.

• Send you pictures or video updates of your dog while in our care.

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3. Sharing of Information

We do not share your personal information with any third-party companies. All customer and dog details are kept strictly internal and used only for the purposes outlined in this policy.

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4. Data Security

We take reasonable steps to ensure that all personal information is stored securely and protected from unauthorised access, disclosure, or misuse.

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5. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.

• Ask us to correct any information you believe is inaccurate.

• Request that we delete your personal information from our records (unless required to retain it for legal or contractual reasons).

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6. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
EnduranceK9

sean.endurance.k9@gmail.com
07740772723